For cable TV operators & ISPs
Run your cable TV and broadband business from one app
Billing, collections, WhatsApp reminders, agent and customer apps, complaints and network alerts in one CRM. Built by an operator, running every day at Laxmi Cable Vision.
A brand by MIXEXIM
Owner dashboard (demo data)
Sound familiar?
The problems every local operator lives with
And what the CRM does about them.
Cash stays with agents
Agents enter every collection on their phone. You see who collected what, today, by name.
Renewals slip through
Customers expiring today and tomorrow are listed, and get a WhatsApp reminder with a pay link on their own.
Chasing dues by phone
Pending amounts are tracked per customer and per area, and reminders go out without anyone dialling.
Too many portals and registers
Customers, bills, payments, complaints and network alerts sit in one system instead of five.
What you get
Everything an operator needs
All of this is live today, not a roadmap.
Customers & billing
- CableTV, Broadband and Combo customers in one list
- Monthly (calendar) and date-to-date billing
- Bills, receipts and advance receipts, printable or shared as a link
- Outstanding balance and full payment history per customer
- Excel import and export
Collections
- Collection agent app on any phone
- Online payment links and payment gateway
- Cash, UPI and split payments recorded against the right account
- Daily collection sheet and agent-wise totals
- Renewals due today, tomorrow and this week
WhatsApp automation
- Receipt on WhatsApp the moment a payment is saved
- Reminders before and after expiry, with a pay link
- Broadcasts to an area, a plan or any list
- Shared WhatsApp inbox for the office
- Official WhatsApp Business API supported
Network monitoring
- OLT monitoring with alerts when a PON or ONU goes down
- Remote router (ONT) management
- Live bandwidth and online sessions
- Optical power history per customer
Broadband
- Works with Netzur
- PPPoE usernames, plans and expiry kept in step
- Yearly, monthly and add-on plans
Complaints & field work
- Every complaint becomes a ticket with priority and SLA
- Technician app for field staff
- Service requests, new connection leads and reconnection calls
Team & control
- Staff roles with per-module permissions
- Change history with undo for edits and deletes
- Owner dashboard and reports
- Phone, tablet and desktop layouts
Customer self-service
- Customer portal: bills, plan, validity and online recharge
- Raise complaints and track them
- Login with their mobile number
GST billing
- Separate GST billing with its own password
- GST invoices with correct numbering per financial year
- Monthly GSTR-1 Excel sent to your CA on WhatsApp
Three apps in one
Desktop for the office, phones for the field
The office works on a desktop or tablet, agents and technicians on their phone, and customers on their own portal.
Live demo
Click around before you call us
The demo is a full copy of the CRM with made-up customers. Change anything you like; it resets every night.
Open demo.laxmicablevision.in and sign in. Password for every login: demo1234
| Sign in as | Mobile |
|---|---|
| Owner / admin | 9000000001 |
| Office staff | 9000000004 |
| Collection agent | 9000000002 |
| Technician | 9000000003 |
| Customer | 9000012345 |
Built by an operator, for operators
ARTx Solutions makes this CRM. It was built at Laxmi Cable Vision, which has run cable TV and broadband in Ahmedabad for over three decades, and it runs that business every day: real customers, real collections, real WhatsApp messages. Every feature on this page exists because an operator needed it.
FAQ
Questions operators ask
How much does it cost?
Pricing depends on your number of customers and which parts you need. Call or WhatsApp us and we will give you a clear quote.
Can you move my existing customers in?
Yes. Customers, plans and balances can be imported from Excel, and we help you with the first import.
Does it work on a phone?
Yes. The office screens have a phone and tablet layout, and agents, technicians and customers each have a phone-first app. Nothing to install from a store.
Which broadband systems does it work with?
It works with Netzur. Talk to us about the system you use today.
Is my data private?
Each operator gets their own CRM with their own database and logins. Your customers are never visible to anyone else.
Can it be changed to fit how we work?
Yes. Bill formats, plans, staff roles, message templates and reports are set up around your business.
Want this for your business?
We will show you the CRM on a call and set it up for you.